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Frequently Asked Questions
There are several reasons why you should consider buying from our online store:
- Quality products: We offer high-quality products that are sourced from reputable manufacturers and suppliers. We carefully inspect and test all of our products to ensure that they meet our standards before offering them for sale.
- Competitive pricing: We strive to offer competitive pricing on all of our products, so you can be confident that you're getting a fair deal.
- Convenient shopping experience: Our online store is designed to be easy to navigate and use. You can browse our products from the comfort of your own home and place an order with just a few clicks.
- Fast and reliable shipping: We understand that you want to receive your order as soon as possible, so we offer fast and reliable shipping options to get your products to you quickly and safely.
- Excellent customer service: We take pride in providing excellent customer service. We are always here to answer your questions, address your concerns, and provide assistance in any way we can.
You will get a Mail/SMS about the order, and then we begin the process of the order. Once the Product is Ready to Dispatch, we select the best (fastest) Courier provider according to the PIN code.
We send the tracking number with a URL to track the order on your registered Email & Phone number.
We understand that trust is essential when it comes to online shopping, and we take several steps to ensure that our customers feel confident and secure when placing an order on our online store:
- Secure website: Our website is secure and uses industry-standard encryption technology to protect your personal and payment information.
- Reviews and ratings: We encourage our customers to leave reviews and ratings of our products and service, which can provide valuable insights into the quality and reliability of our online store.
- Return policy: We have a clear and transparent return policy that outlines the conditions under which returns are accepted and how refunds or exchanges are processed.
- Customer service: We have a dedicated customer service team that is available to answer any questions you may have before, during, or after placing an order. We strive to respond promptly and provide helpful and accurate information.
- Social media presence: We have a presence on social media platforms such as Facebook, Instagram, and Twitter, where you can interact with us and see what other customers are saying about our products and service.
- Transparency: We understand how its feel when there is no any face of the website available. Our founder is transparently serving the services and launching new products on unbelievable price point.
We have partnered with India’s leading courier service providers, Bluedart, DTDC, Delhivery, Ekart, & Ecom Express. They promise 2 to 5 days delivery time for more than 27000+ PIN codes in India. Please be ensure that we may launch new features to reduce delivery time ASAP. Prepaid orders get dispatched faster than COD orders.
We pack the product with bubble wrap so that it cannot get any scratch. We only use branded courier bags.
When you place an order on our website, several steps are typically taken to fulfill your order and get it delivered to you. Here's a general overview of the process:
- Order processing: After you place your order, we review it to ensure that we have all the necessary information to fulfill it. This may include verifying your payment details, confirming the availability of the products you ordered, and checking the shipping address.
- Order fulfillment: Once your order has been processed, we begin fulfilling it. This may involve picking the products from our inventory, packaging them securely, and generating a shipping label.
- Shipping: After your order has been packaged and labeled, we send it out for delivery via the shipping method you selected at checkout. Depending on the shipping method and your location, this may take anywhere from a few days to a few weeks.
- Delivery: When your order arrives at its destination, the carrier will deliver it to the shipping address you provided. You may need to sign for the package or provide some form of identification to confirm that you received it.
- Follow-up: As a shop owner, we want to make sure you are completely satisfied with your purchase. After your order has been delivered, we may follow up with you to ensure that everything went smoothly and to see if you have any feedback or concerns.
Overall, we strive to make the ordering process as smooth and transparent as possible, and we are always here to answer any questions you may have along the way.
Our packing team is well experienced, and we ensure no wrong product get packed anyhow, but we recommend to buyers kindly record an unboxing video with a proper shipping label, so that if any issue happens we can process the solution as early as possible. Please reach us ASAP if the wrong/defective product got delivered.
Within 2-5 Days order get delivered. Also a tracking number & link will be send to your number to track order. There you will be able to get exact estimated date of delivery provided by courier partner.
Yes. Delivery agent can collect the COD amount in any form of payment at the time of delivery but this will not consider as PREPAID order.
NO. This feature is only applicable on Flipkart as they have their own courier chain, that is why they are able to do so. We select only highly trusted courier such as Delhivery, BlueDart, ECOM & DTDC to minimize all the fraud.